Artificial Intelligence
At Multiplied we’ve created a practice around AI and Virtual Assistants that run on IBM Watson, Google AI and Amazon Alexa. As part of this practice we use Design Thinking methodologies to quickly develop MVP’s to help our customers build the right system to serve their business objectives.
How We Make a Difference
Using our purpose-built framework we create Chatbots and Virtual Assistant applications using cognitive solutions that can interface with these different AI back end systems. This framework allows the team to be more agile and efficient in developing Chatbots and it makes the chatbot smarter when dealing with complex context changes that the out of the box solutions don’t provide.
Bottom Line
Our architecture not only helps the dialogs to be more fluent and natural, but it can combine text and audio to intelligently match several elements of information about the conversation. This detailed data can be analyzed and provides the organization, as well as the chatbot developers, ways to improve the user experience.
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